Tuesday, October 13, 2024
8:00 AM - 4:00 PM | Sign-In |
9:00 AM - 10:30 AM | Dr. Christine Merle, DVM, Brakke Consulting,
Inc. |
| Extreme Client Service |
| Actions speak louder than words! Examples of how you can make the difference in your client and
their pet's experiences. |
10:30 AM - 11:00 AM | Break |
11:00 AM - 12:00 PM | Susan Briggs, CKO, Urban Tails, LLC |
| Playgroup Safety |
| [description forthcoming] |
12:30 PM - 2:00 PM | Lunch in Expo Hall* |
1:00 PM - 2:00 PM | Round-Table Discussion |
| [description forthcoming] |
9:00 AM - 10:30 AM | Dr. Christine Merle, DVM, Brakke Consulting,
Inc. |
| Pet Health and Stress |
| [description forthcoming] |
3:30 PM - 4:00 PM | Break in Expo Hall |
4:00 PM - 5:30 PM | Susan Overfield, Overfield Kennels |
| Dog Behavior |
| [description forthcoming] |
6:00 PM - 7:30 PM | Cocktail Reception in Expo Hall |
7:30 PM - 9:00 PM | Pet Care Services Association Annual Awards Dinner |
*Lunch provided.