Webcasts will be offered on Wednesdays for one hour, beginning at 1:00 p.m. CST Further details about sessions, and presenters will be provided in advance of scheduled webcasts. |
January-February 2011 |
Topic Category | Title |
Behavior/Training | Animal Behavior |
Resource Management | Staffing/hiring/firing/exit strategies |
Marketing | Marketing strategies for success |
Health and wellness | Stress and your Pet |
March - April 2011 |
Accreditation | Taking the first step in accrediting your facility |
Resource Management | Extreme Customer Service |
Holistic Care - March | Understanding Holistic and Complimentary Care |
May, 2011 |
Outreach | Value of PCSA membership - promo National Convention |
Resource Management | Motivating your staff to provide excellent customer service |
June - August, 2011 |
Facility Management | Building and design to optimize efficiency |
Behavior Training | Cat behavior/dog behaviors / trends in training |
Resource Management/Cert | Why certified staff are an essential part of your business model |
Outreach | Value of PCSA Membership |
August, 2011 - special two-part series |
Accreditation | Overview of VFA Evaluation Training - Part 1 |
Accreditation | Overview of VFA Evaluation Training - Part 2 |
September - December, 2011 |
Facility Management | Maximizing your facility during peak boarding season |
Accreditation/Outreach | Why being a CPFO is essential to your facility's growth |
Training | American Dog Pet Trainers representative |
Marketing | Expanding your services, growing your bottom line |
Business Planning | Exit Strategies |