Pet Care Services Association

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UPCOMING WEBINARS

Our 2011 calendar of webinar offerings is sure to create value to members as well as prospective members of PCSA.  Covering topics such as:  Marketing / Business growth, Facilities Maintenance, Dog Training / Behavior, OSHA Standards, Customer Service, Employee Management and many more, your business can avoid costly mistakes by learning from experts in the pet care industry. Our schedule is frequently updated with new topics and speaker details.  This is a great opportunity to engage your entire staff for one price without leaving your office.  Additionally, webcasts will be available as on demand if your schedule doesn't permit live attendance. 

 

For more information on Webinars please contact us at (800) 218-9123.

Upcoming Webinars 

Webcasts will be offered on Wednesdays for one hour, beginning at 1:00 p.m. CST  Further details about sessions, and presenters will be provided in advance of scheduled webcasts. 

January-February 2011 

Topic Category Title
Behavior/Training Animal Behavior
Resource Management Staffing/hiring/firing/exit strategies
Marketing Marketing strategies for success
Health and wellness Stress and your Pet 

March - April 2011 

Accreditation Taking the first step in accrediting your facility
Resource Management Extreme Customer Service
Holistic Care - March Understanding Holistic and Complimentary Care

May, 2011 

Outreach Value of PCSA membership - promo National Convention
Resource Management Motivating your staff to provide excellent customer service

June - August, 2011 

Facility Management Building and design to optimize efficiency 
Behavior Training Cat behavior/dog behaviors / trends in training
Resource Management/Cert Why certified staff are an essential part of your business model
Outreach Value of PCSA Membership 

August, 2011 - special two-part series

Accreditation  Overview of VFA Evaluation Training - Part 1
Accreditation  Overview of VFA Evaluation Training - Part 2

September - December, 2011 

Facility Management Maximizing your facility during peak boarding season
Accreditation/Outreach Why being a CPFO is essential to your facility's growth 
Training American Dog Pet Trainers representative
Marketing Expanding your services, growing your bottom line
Business Planning Exit Strategies


Pet Care Services Association
401 N Michigan Ave, Suite #2200
Chicago, IL 60611
Tel: (877) 570-7788
Fax: (312)673-6881
Email: webmaster@PetCareServices.org
Web Form: Contact Us Online
Home · Join Us! · Programs\'; return true;'>PCSA Member Benefits &
Programs
· Find a Pet Care Facility · Webinars · Ethics/Bill of Rights · Standards and Practices · Lifetime Members
Industry Suppliers · Education · Accreditation · Calendar of Events · Store · Classifieds · Featured Member
Board of Directors · Section Chairs\'; return true;'>Board Committee &
Section Chairs
· Office Staff Information · Networking · Your Pet's Health · Media & Advertising · Contact Us
FAQ · Refunds Policy · Member Welcome Page · Update Your Profile · Renew Your Membership · Member Resources · Peer To Peer Program
Pet Services Journal · Boarderline eNewsletter · Bulletin Board · Past Features
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